Terms of Service
These Terms of Service govern your use of DigitalPro Academy's educational services, website, and digital marketing training programs. By enrolling in our courses, accessing our website, or using our services, you agree to be bound by these terms and conditions. Please read them carefully before proceeding with enrollment or service usage.
These terms establish the legal framework for our educational relationship and define the rights, responsibilities, and obligations of both DigitalPro Academy and our students. They are designed to ensure a fair, professional, and productive learning environment for all participants in our digital marketing education programs.
Last Updated: July 30, 2025 | Effective Date: August 1, 2025
Service Usage Terms
Acceptable Use Policy
When using our digital marketing education services, learning platform, and resources, you agree to use them responsibly and in accordance with their intended educational purpose:
- Educational Purpose: Use our services exclusively for legitimate educational and professional development purposes
- Account Security: Maintain confidentiality of your login credentials and promptly report any unauthorized access
- Content Integrity: Do not copy, distribute, or reproduce course materials without explicit written permission
- Respectful Interaction: Engage respectfully with instructors, staff, and fellow students in all communications
- Accurate Information: Provide truthful and accurate information during enrollment and throughout your studies
- Compliance: Follow all applicable laws and regulations when using our services and applying learned skills
Student Responsibilities and Obligations
As a student of DigitalPro Academy, you have specific responsibilities to ensure a successful learning experience for yourself and others:
- Active Participation: Engage actively in courses, complete assignments, and participate in discussions and practical exercises
- Time Management: Allocate sufficient time for coursework and meet deadlines for assignments and assessments
- Technology Requirements: Ensure you have access to necessary technology and internet connectivity for online learning components
- Professional Conduct: Maintain professional behavior in all interactions and adhere to our code of conduct
- Payment Obligations: Make timely payments for courses according to agreed payment schedules and terms
- Feedback Provision: Provide constructive feedback when requested to help improve our educational services
Service Availability and Limitations
While we strive to provide consistent, high-quality educational services, certain limitations and conditions apply to service availability:
- Technical Maintenance: Services may be temporarily unavailable during scheduled maintenance or technical updates
- Course Scheduling: Course dates and times are subject to minimum enrollment requirements and instructor availability
- Content Updates: Course materials may be updated to reflect current industry practices and market conditions
- Geographic Limitations: Some services may be restricted based on geographic location or local regulations
- Capacity Constraints: Enrollment in courses may be limited to maintain optimal learning environments
- Third-Party Dependencies: Some services rely on third-party platforms and may be affected by their availability
Account Terms and Access Management
Your student account provides access to our learning management system and educational resources under the following conditions:
- Account Creation: One account per individual student; sharing accounts is prohibited
- Access Duration: Account access continues for enrolled courses plus 6 months for review purposes
- Credential Protection: Students are responsible for protecting their login credentials and account security
- Usage Monitoring: We monitor account usage to ensure compliance with terms and prevent misuse
- Account Suspension: Accounts may be suspended for violations of these terms or inappropriate conduct
- Data Retention: Account data is retained according to our privacy policy and data retention schedule
Legal Obligations and Conduct
Professional Conduct Requirements
All students are expected to maintain high standards of professional conduct throughout their engagement with our digital marketing education programs:
- Respectful Communication: Treat all instructors, staff, and fellow students with dignity and respect
- Academic Integrity: Submit original work and properly attribute sources when using external materials
- Constructive Participation: Engage in discussions and group activities in a positive, constructive manner
- Professional Language: Use appropriate, professional language in all written and verbal communications
- Collaborative Spirit: Support fellow students and contribute to a positive learning environment
- Cultural Sensitivity: Respect diverse backgrounds, perspectives, and experiences within our community
Prohibited Activities and Violations
The following activities are strictly prohibited and may result in immediate termination of services and potential legal action:
- Intellectual Property Violations: Unauthorized copying, distribution, or reproduction of course materials
- Account Misuse: Sharing login credentials, creating multiple accounts, or impersonating others
- Disruptive Behavior: Harassment, discrimination, or any behavior that disrupts the learning environment
- Technical Interference: Attempting to hack, disrupt, or compromise our systems and services
- False Information: Providing misleading or fraudulent information during enrollment or coursework
- Commercial Exploitation: Using course materials or knowledge for unauthorized commercial purposes
Content Guidelines and Intellectual Property
Guidelines regarding the creation, sharing, and use of content within our educational environment:
- Original Work: Assignments and projects must be your original work or properly attributed
- Copyright Respect: Respect copyright laws when using external materials in assignments
- Confidentiality: Maintain confidentiality of proprietary course materials and business case studies
- Attribution Requirements: Properly cite sources and give credit where due in all academic work
- Content Sharing: Obtain permission before sharing course-related content outside the learning environment
- Professional Standards: Ensure all content meets professional standards appropriate for digital marketing education
Age Restrictions and Eligibility Requirements
Enrollment in our digital marketing programs is subject to specific age and eligibility requirements:
- Minimum Age: Students must be at least 18 years old to enroll independently in our programs
- Educational Prerequisites: Some advanced courses may require completion of foundational courses or equivalent experience
- Language Proficiency: Sufficient English language skills are required for effective participation in course activities
- Technical Requirements: Access to necessary technology and internet connectivity for digital learning components
- Legal Capacity: Students must have legal capacity to enter into educational service agreements
- Payment Capacity: Ability to meet payment obligations according to chosen payment plans
Service Limitations and Disclaimers
Disclaimer of Warranties
While we strive to provide excellent educational services, we provide our digital marketing training programs "as is" and make no warranties or guarantees regarding specific outcomes or results:
- We do not guarantee employment opportunities or specific career advancement outcomes
- Individual results may vary based on personal effort, market conditions, and other factors beyond our control
- Course content reflects current industry practices but digital marketing evolves rapidly
- Technical issues may occasionally affect service delivery despite our best efforts
- Third-party platform changes may impact certain course components or tools
Limitation of Liability
Our liability to students and users is limited in scope and amount to ensure sustainable educational service provision:
- Total liability limited to the amount paid for the specific course or service in question
- No liability for indirect, consequential, or punitive damages
- No responsibility for loss of income, business opportunities, or career outcomes
- No liability for technical issues caused by third-party service providers
- Claims must be brought within one year of the incident giving rise to the claim
Service Modifications and Updates
We reserve the right to modify, update, or discontinue services to maintain relevance and quality in the rapidly evolving digital marketing field:
- Course content may be updated to reflect current industry best practices and trends
- New features and learning tools may be added to enhance the educational experience
- Outdated content or tools may be removed or replaced with more current alternatives
- Service fees may be adjusted with appropriate notice to reflect market conditions
- Students will be notified of significant changes that may affect their learning experience
Legal Information and Dispute Resolution
Governing Law and Jurisdiction
These Terms of Service are governed by the laws of Sri Lanka. Any disputes arising from or relating to these terms or our educational services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka. This choice of law and jurisdiction applies regardless of where you access our services from, ensuring consistent legal standards for all students and users of our digital marketing education platform.
Dispute Resolution Procedures
We are committed to resolving disputes amicably and efficiently. If you have concerns about our services, we encourage following this structured approach:
- Direct Communication: Contact our student services team to discuss the issue informally
- Formal Complaint: Submit a written complaint detailing the nature of the dispute
- Internal Review: We will conduct an internal review and respond within 14 business days
- Mediation: If needed, we may suggest mediation through a neutral third party
- Legal Action: As a last resort, disputes may be resolved through appropriate legal channels
Legal Matters Contact Information
For legal inquiries, terms clarification, or formal dispute resolution, please contact us through our official communication channels. All legal communications should be submitted in writing and will be acknowledged within 5 business days. We maintain detailed records of all legal communications and dispute resolution activities for transparency and accountability.
Terms Modification Policy
These Terms of Service may be updated periodically to reflect changes in our services, legal requirements, or industry standards. We will notify all active students of material changes at least 30 days before they take effect. Continued use of our services after the effective date of revised terms constitutes acceptance of the new terms. We encourage regular review of these terms to stay informed of your rights and obligations.
Agreement and Acceptance
By enrolling in our courses or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not enroll in our programs or use our educational services.